Support and a quick response
when you need it most.
If you need a helping hand in the short or medium term then ITomica can assist with a variety of IT hardware deployment projects. These can range from companywide hardware refresh projects to migrations from one operating system to another. We have been involved in several company integrations, looking after the hardware, imaging and configuration aspects of the integrations. You can trust your project is in experienced hands and by leveraging our industry experience, facilities and personnel, you can expect to complete your IT hardware deployment projects on time and within budget.
Why Choose ITomica?
Here’s how we do this:
- Initial audit and due diligence process carried out by one of our experienced Project Managers to ensure that your infrastructure / project needs, and requirements are fully understood.
- Creation of a complete project plan and project delivery schedule prior to commencing work so your expectations are well managed throughout the project.
- IT hardware stored, configured and deployed from our premises (or yours if you prefer).
- Co-ordinated communications with end users to ensure that all systems are configured as appropriate, and any migration process is completed with the minimum of disruption.
- Management and co-ordination of all hardware deliveries and collections by our experienced team.
- Our highly experienced, capable and knowledgeable team of professionals will be at your side as the project moves forward.
- Regular reporting and updates covering the project progression with a dedicated account manager there to provide support and a quick response when you need it.
What we offer
Local IT Support
ITomica can provide local IT support in offices to address issues that remote IT Helpdesks cannot resolve which can include anything from cabling issues at desks, to critical infrastructure failures.
If your company is growing in size and moving to a larger office, or perhaps you are merging with another company, or simply just relocating or downsizing, ITomica have experience of numerous large office moves and mergers. Not only are we able to guarantee the safe and secure movement of IT hardware from one location to the next, but at the new location, we will set everything back up to ensure a smooth transition.
ITomica knows only too well that when an integration takes place, internal resources are put under a lot of pressure, and very often out of hours work is required. We have the resource for you to be able to call upon to take the added strain away from your IT department. We can help with the physical side of the integration such as desk set ups, as well as having the IT knowledge to be able to help image laptops and desktops as part of your merger project.
What our clients say
“ITomica have supported all of our UK offices for over 5 years now, and the service has been seamless and of an exceptional standard. Whether it is setting up desks for upcoming new hires, or resolving on site IT hardware issues, ITomica have been both responsive and flexible when it comes to our local offices demands. As well as hardware set up and support, ITomica have also been able to provide resource to support the facilities team during various projects which has been a huge help and I would happily recommend them to any companies looking for IT deployment and local office support services."
Laura MartinSenior Manager, Key Projects
ITomica have recently assisted us with some office closures, relocation and downsizing projects. These projects have involved tasks such as taking down a whole network, and complete removal of network infrastructure, and physical set up of the network equipment in the new location. They have also assisted in completely clearing floors of IT equipment and setting up desks with various IT equipment at a number of locations. These projects have always been to tight timelines and I am happy to say that ITomica have always stepped up and met all of the project timelines, proficiently and ahead of schedule. Communication has always been excellent from ITomica throughout these projects I would have no issue recommending ITomica for any upcoming projects you may have and will certainly be working with them again in the future.
Steven EnnisReal Estate Project Manager
Over the years, ITomica and ICON have developed a strong working relationship. They have been especially helpful in Europe, deploying hardware on a daily basis to over 20 different countries. Their robust processes ensure that users receive correctly configured hardware in a timely manner. They are our first port of call when we’re looking for an IT partner for projects. Last year, when the pandemic first took hold, they accelerated the deployment of laptops to those that needed them, and they demonstrated a great deal of flexibility for an integration project that we undertook just while lockdowns were becoming a global “norm”. They have always been happy to help with projects in the US if we’ve needed them. I look forward to continuing to work with ITomica going forward.
Ray CravenDirector, IT Operations
I’ve been working with ITomica for over 5 years now. In that time they have deployed around 7,000 laptops to our user community. I have always found them to be responsive, diligent and efficient. They have worked with our company to develop reliable processes around hardware deployment, and they have worked with us over the years on a number of projects, delivering on time and on budget. We have come to think of them as a natural extension of our IT department and they’ve never let us down.
Rouven FlickSenior IT Manager
"ITomica has been a useful resource to Tensator, especially when cover is needed for IT staff absence. They have assisted Tensator on a number of occasions. As with most companies, we are heavily reliant upon our IT systems. When a power outage occurred on the business park where our Milton Keynes site is located, it was reassuring to know that ITomica were on site to ensure that we suffered minimal disruption. I would be happy to recommend ITomica to any business needing a trustworthy and reliable IT Support service."
Alex LyczkowskiIT Manager at Aptuit
"We recently went through a process to find a suitable partner to provide IT support to our Milton Park office. It quickly became apparent that ITomica would be an excellent choice, and they have not let us down. They have industry experience, which was an important factor in our selection process. They are very flexible and tailored a support service to our needs. I would have no hesitation in recommending them."